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EMPLOYER INSTALLATION SPECIALIST- SBC TESTER - HARTFORD, CT
Position Description: Working in Operations at UnitedHealth Group is one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work. When you work in Operations at UnitedHealth Group, you can help improve the efficiency and usability of a system that's going to change the face of health care. If it sounds too good to be true, consider this: Through our family of businesses and a lot of inspired individuals, we're building a high-performance structure that works better for more people in more ways. Primary Responsibilities: Overall employer contract loading and using various databases and/or source documents Research Installation Issues and develop customer specific resolution Audit contract loads for adherence to quality measures and reporting standards. Working with product analysis and implementation. Analyzing and coding state-approved forms. Using test cases to ensure proper coding and deploying effective products (those that have passed testing). Maintaining quality standards Interacting with our Product Business Analysts and internal customers



IT PROJECT CONSULTANT - PLYMOUTH, MN
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm) Primary Responsibilities: Interact with customers both internal and external to gather project requirements and act as liaison between customer and design team Simultaneously lead several complex projects with varied, multiple deliverables, team members and audiences requiring ongoing prioritization and relationship management Communicate job status information to all team members Promote smooth workflow and communication between departments Create and manage timelines for all projects Ensure workflow progresses efficiently and projects/staff are organized as priorities shift Maintain job tracking and time keeping database Maintain and update project status report and run weekly status meetings Help enhance and improve department processes Communicate consolidated project milestones and deliverables for readiness



ACCOUNTANT - MINNETONKA, MN
Position Description: Fantastic Accountant needed to join our team! UnitedHealthcare Finance has a dynamic opportunity for you to join our team in Minnetonka, MN. Primary Responsibilities: Own primary oversight of one or more state Medicaid health plan core financial statements, including Balance Sheet and Income Statement Own primary responsibility for the accuracy and completeness of health plan financial statements Maintain general ledger accounts and related activities for the production of health plan financial statements and reports Reconcile, analyze and review general ledger accounts in preparation for month end close cycles Prepare journal entries and reviews accounting classifications, in accordance with generally-accepted accounting principles Assist with or lead the month-end and quarter-end close process for assigned health plan(s) Perform both routine and ad hoc reporting and analysis for assigned health plan results, taking lead on the investigation, resolution, and interpretation of issues to management Own primary responsibility for the fulfillment of audit (internal and external) requests, as needed Support the organization's sound internal control structure around U.S. GAAP, Sarbanes-Oxley and Model Audit Rule compliance (as applicable) Liaise with core business partners within the organization for assigned health plans, including but not limited to Regulatory Reporting, Health Plan Finance, FP&A, Actuarial, Legal, Compliance Collaborate with management with the identification and documentation of financial risks and opportunities impacting assigned health plan(s) Work toward being subject matter experts on various Medicaid contract provisions for assigned health plan(s), including risk share arrangements and performance guarantees, where applicable Adapt to and manage through financial impacts of the Affordable Care Act (health care reform) to assigned health plan(s) Collaborate with management to adapt to and manage through contract amendments / renewals and the resulting accounting impacts Perform work in a both team-oriented and self-directed work environments and demonstrate ability to work with less structured, more complex issues Serve as a resource to others within the Controllership, including Optum Global Solutions (OGS) staff based in India Collaborate with team members on special projects, as needed. If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Financial discipline and accountability count more today than ever. Which is why your performance and innovation will find a reception here like nowhere else as you help people live healthier lives while doing your life's best work .(sm)



ENROLLMENT QUALITY ANALYST - WAUSAU, WI; CYPRESS, CA
Position Description: Working in Operations at UnitedHealth Group is one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work . The Enrollment Quality Analyst conducts the necessary research and coordination to ensure all Enrollments, Dis-enrollment's, Plan Changes and Reconciliation activities are accurately processed. You will conduct audits and provide feedback to reduce errors, improve processes, performance and ensure quality and consistency. There will be interaction via telephone and written correspondence with the Compliance team(s) to ensure the Enrollment Department meets and exceeds all regulatory standards. Additionally, this position will work closely with Compliance regarding coordination to HIPAA, Model Audit Rule (MAR), Healthcare Effectiveness Data and Information Set (HEDIS), and any other CMS or compliance related activities. This position can be located in either Wausau, WI OR Cypress, CA. This is NOT a telecommute position. Primary Responsibilities: Interact with Compliance team members via telephone, conference meetings, or e-mail to explain and verify the Enrollment Department's member enrollment data entered into the EAM and Facets databases meet the CMS standards, from the point of member application receipt to the mailing of new member material Assist with internal and external audits of the Enrollment Department to ensure procedural standards are consistently adhered to by the Enrollment staff. Provide feedback to reduce errors, improve processes and performances, and ensure the quality and consistency Conduct necessary research and coordination as necessary for all audit / compliance related activities. Responsible for identifying recommended training/retraining of Enrollment processes or techniques to meet accuracy requirements Ensure all audit reports support the overall score of the Enrollment Department and compliance strategies Investigate, record, resolve, maintain and report all member complaints and grievances Support the process of validating workflows and communication tools to best enhance Quality Assurance (QA) Identify, investigate, and report non-conformances related to Enrollment processes to management Perform quality review of new and changed benefit plan set-up for accuracy including: Review completed projects for accurate implementation based on project requests received; Perform test claims (as applicable) and document results to ensure requests were completed accurately in the system; Perform root cause analysis of errors identified (if applicable); Assess and communicate financial impact of the errors identified to BOM management (if applicable); Validate audit findings with affected parties and confirm corrected (if applicable); Recommend solutions to mitigate/fix the errors noted and review them with affected parties for an agreed upon approach, as appropriate; Document work performed and audit results based on pre-determined standards and guidelines. May be assigned to work on special projects and business initiatives. Reporting: Assist with inquiries from Proposal Unit, Client Management, Clinical, and other internal partners on data requests including: Create spreadsheets and macros, compile, analyze data in an efficient and effective manner; Present data in a detailed and summary level for different level of reviews; Provide detailed input to root-cause analysis and resolution for errors identified. Work within a team to support all quality review data reporting needs within BOM or special projects. BOM System Testing: Perform User Acceptance Testing (UAT) to ensure system changes and/or enhancements are properly tested and acceptable prior to implementation including: Develop test plan based on business requirements; Perform regression testing (as applicable); Identify, report defects and assign risks (as applicable); Clearly document work performed and communicate results to BOM management for review/approval; and communicate to all BOM staff the impact of the changes or enhancements. Actively work together with other business groups within OputmRx



ENROLLMENT QUALITY ANALYST - WAUSAU, WI; CYPRESS, CA
Position Description: Working in Operations at UnitedHealth Group is one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work . The Enrollment Quality Analyst conducts the necessary research and coordination to ensure all Enrollments, Dis-enrollment's, Plan Changes and Reconciliation activities are accurately processed. You will conduct audits and provide feedback to reduce errors, improve processes, performance and ensure quality and consistency. There will be interaction via telephone and written correspondence with the Compliance team(s) to ensure the Enrollment Department meets and exceeds all regulatory standards. Additionally, this position will work closely with Compliance regarding coordination to HIPAA, Model Audit Rule (MAR), Healthcare Effectiveness Data and Information Set (HEDIS), and any other CMS or compliance related activities. This position can be located in either Wausau, WI OR Cypress, CA. This is NOT a telecommute position. Primary Responsibilities: Interact with Compliance team members via telephone, conference meetings, or e-mail to explain and verify the Enrollment Department's member enrollment data entered into the EAM and Facets databases meet the CMS standards, from the point of member application receipt to the mailing of new member material Assist with internal and external audits of the Enrollment Department to ensure procedural standards are consistently adhered to by the Enrollment staff. Provide feedback to reduce errors, improve processes and performances, and ensure the quality and consistency Conduct necessary research and coordination as necessary for all audit / compliance related activities. Responsible for identifying recommended training/retraining of Enrollment processes or techniques to meet accuracy requirements Ensure all audit reports support the overall score of the Enrollment Department and compliance strategies Investigate, record, resolve, maintain and report all member complaints and grievances Support the process of validating workflows and communication tools to best enhance Quality Assurance (QA) Identify, investigate, and report non-conformances related to Enrollment processes to management Perform quality review of new and changed benefit plan set-up for accuracy including: Review completed projects for accurate implementation based on project requests received; Perform test claims (as applicable) and document results to ensure requests were completed accurately in the system; Perform root cause analysis of errors identified (if applicable); Assess and communicate financial impact of the errors identified to BOM management (if applicable); Validate audit findings with affected parties and confirm corrected (if applicable); Recommend solutions to mitigate/fix the errors noted and review them with affected parties for an agreed upon approach, as appropriate; Document work performed and audit results based on pre-determined standards and guidelines. May be assigned to work on special projects and business initiatives. Reporting: Assist with inquiries from Proposal Unit, Client Management, Clinical, and other internal partners on data requests including: Create spreadsheets and macros, compile, analyze data in an efficient and effective manner; Present data in a detailed and summary level for different level of reviews; Provide detailed input to root-cause analysis and resolution for errors identified. Work within a team to support all quality review data reporting needs within BOM or special projects. BOM System Testing: Perform User Acceptance Testing (UAT) to ensure system changes and/or enhancements are properly tested and acceptable prior to implementation including: Develop test plan based on business requirements; Perform regression testing (as applicable); Identify, report defects and assign risks (as applicable); Clearly document work performed and communicate results to BOM management for review/approval; and communicate to all BOM staff the impact of the changes or enhancements. Actively work together with other business groups within OputmRx



ACCOUNTING MANAGER - MINNETONKA, MN
Position Description: This position is in the UHG corporate accounting department and will lead the team that has primary responsibilities for managing the Enterprise Wide Account Reconciliation Program (E-WARP) and the accounting and reporting process for fixed assets and capitalized software for the enterprise. Responsibilities include performing various analytics and quality assurance evaluations with reporting to senior leaders, as well as, management and compliance with related Sox controls and providing various supporting schedules for UHG consolidated reporting and registrant and legal entity audits. Position is very visible to the internal business segments and will be the leader in maintaining solid collaboration among those segments. If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Financial discipline and accountability count more today than ever. Which is why your performance and innovation will find a reception here like nowhere else as you help people live healthier lives while doing your life's best work .(sm)



SENIOR IT PROJECT MANAGER - HEALTHCARE REFORM - PLYMOUTH, MN OR HARTFORD, CT
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm) We are currently hiring a Sr. IT Project Manager for the EPMO to lead teams associated with ACA Healthcare Reform efforts in the healthcare industry. As a Senior Project Manager on this team, you will be accountable for managing multiple projects. This is a highly visible role which will interface with a variety of business and technology leaders. Primary Responsibilities: Direct cross-functional and/or cross-segment teams Solve unique and complex problems with broad impact on the business Lead large, complex projects to achieve key business objectives Translate highly complex concepts in ways that can be understood by a variety of audiences Influence senior leadership to adopt new ideas, products, and/or approaches Predicts emerging customer needs and develops innovative solutions to meet them Participate in the development of business strategy Develop and manage business plans to achieve objectives May have segment-wide impact



MANAGER, DATARAP APPLICATION DEVELOPMENT
As the Manager DataRAP Application Development you will be responsible for Supervising, directing, planning, and organizing the DataRAP Application Development Department to ensure that all DataRAP applications related functions necessary to perform daily operational processes for WellMed, and Local Care Delivery Organizations (LCDO), occur timely and efficiently. This position is also responsible for ensuring timeliness and completeness as well as accuracy of the risk adjustment data submitted to payors on behalf of WellMed. Prioritizes establishment of an effective submission/reconciliation process that is implemented and monitored for risk adjustment, quality, and encounter data that meets compliance and regulatory requirements. Works with the Vice President to establish and maintain an accountable deletion tracking process. This position is further responsible for the analysis and validation of risk adjustment and quality data that is reported on monthly management reports and monthly output reports to ensure integrity of the reported data. The Manager leads a team that is accountable for the development, maintenance and update of the DataRAP application in alignment with the vision of the organization and CMS requirements. Essential Job Functions Provides direction, leadership, and mentoring to Application Development staff. Manages the integration of the non-standard Risk Adjustment systems and processes from other LCDO entities into the strategic standard set of systems and processes. Develops policies and procedures for system, application and related operational processes in order to ensure optimization and compliance with established standards and regulations internally at Optum Insight and externally with CMS or other regulating body. Collaborates with the EDW team in the design of databases, data warehouses, and ETL processes to ensure efficient and effective interoperability with DataRAP solutions. Coordinates with all business and technical departments to collect reporting needs and requirements and provide useful reporting solutions to assist in business decisions. Ensures that the quality and risk adjustment diagnostic submissions to CMS and/or health plans or their intermediary occur timely and accurately; this includes additions and deletions where appropriate. Ensures that the CMS return files received either directly from CMS or from the health plan or their intermediary are reconciled to submitted files. Manages the DataRAP application product lifecycle from strategic product planning to tactical activities and provides constructive information to minimize problems and increase customer satisfaction Establishes and enforces software development methodology and processes, including maintenance concerns and support plans. Performs code reviews and other quality improvement tasks. Maintains the integrity of source code through defining and enforcing standards and best practices. Maintains a high caliber development staff by encouraging and guiding training of new technologies. Performs analysis of, and makes recommendations for the improvement of existing information systems and performs ongoing reviews of new technologies and industry standards and assesses the feasibility of their potential deployment within the organization. Fosters a development environment promoting creativity and innovation. Implements processes that take proactive approaches to potential technical problems. Provides oversight and review of technical designs and project plans for development projects. Performs all other related duties as assigned.



IT SYSTEMS ANALYST - PLYMOUTH, MN
Position Description: This position will work in the analysis phase of the system development cycle and consult with business users to evaluate business requirements, identify operating procedures, evaluate existing or proposed systems and prepare detailed specifications for the application development phase. The types of projects will be related to communication applications, user management, and operational process improvements. Primary Responsibilities: This role will interface with Communication applications so interest and possible exposure to real-time applications, provisioning of services, and user management is preferred. Serve as primary IT analyst resource for small to medium-size projects Work with business segments to better define project requirements for development and implementation Assesses and interprets customer needs and requirements Translate requirements into technical specifications Work with developers to get projects developed and implemented Identifies solutions to non-standard requests and problems Solves moderately complex problems and/or conducts moderately complex analyses Works with minimal guidance; seeks guidance on only the most complex tasks Generally work is self-directed and not prescribed Works with less structured, more complex issues Serves as a resource to others



IT SYSTEMS ANALYST - MINNETONKA, MN - BASKING RIDGE, NJ - HARTFORD, CT
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm) Primary Responsibilities: -Act as the liaison between Business and Systems Analysts, Developers and Project Management groups -Collaborate closely with product owners to define product requirements -Evaluate product requirements and prepare detailed functional and technical specifications that follow project guidelines. -Develop use cases and user stories that describe application flows -Perform analysis and define data mapping models, service contracts -Work closely with engineers and quality analysts to ensure requirements and design are understood and complete. -Re-engineer processes to deliver greater effectiveness and efficiency -Communicate design to all stakeholders -Mentor other Systems Analysts



SENIOR IT PROJECT MANAGER - HEALTHCARE REFORM - PLYMOUTH, MN OR HARTFORD, CT
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm) We are currently hiring a Sr. IT Project Manager for the EPMO to lead teams associated with ACA Healthcare Reform efforts in the healthcare industry. As a Senior Project Manager on this team, you will be accountable for managing multiple projects. This is a highly visible role which will interface with a variety of business and technology leaders. Primary Responsibilities: Direct cross-functional and/or cross-segment teams Solve unique and complex problems with broad impact on the business Lead large, complex projects to achieve key business objectives Translate highly complex concepts in ways that can be understood by a variety of audiences Influence senior leadership to adopt new ideas, products, and/or approaches Predicts emerging customer needs and develops innovative solutions to meet them Participate in the development of business strategy Develop and manage business plans to achieve objectives May have segment-wide impact



SENIOR IT SYSTEM ANALYST - BASKING RIDGE, NJ
Position Description: Positions in this function work in the analysis phase of the system development cycle and consult with users to evaluate business requirements, identify operating procedures, evaluate existing or proposed systems and prepare detailed specifications from which programs will be written. This function also is intended to include those that also may define business processes. Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work .(sm) Primary Responsibilities: Demonstrates a thorough understanding of all technical environments used to support the supported products. This includes Production, Stage, Test and Dev where applicable for each asset we support. Research and resolve technical issues for each asset in our Payer Solutions Suite, includes data discrepancies, and documenting errors and issues. Utilize HPSM and other Incident/Problem/Change ticketing systems as needed to track work. Identifying, develop, and implement coding and process improvements. Provide code reviews, audits and monitoring for systems that are approved to be supported. Collaborate with operations management, delivery management, on break fix and process improvement opportunities. Establish coding standards for operations that will ensure stable and efficient methods used to support our customers. Create alerts and reports needed to ensure environment stability is achieved and application service level agreements are met. Create necessary monitors for environments supported by UHGIT and our Commercial Suite of applications.



TECHNICAL SERVICE MANAGER (CYPRESS, CA)
As a Service Manager with Optum Technologyyou will have the opportunity to lead a team of on-shore and off-shore technical resources and manage the relationship (relative to Operations and Maintenance (OM)) between the business customers and IT partners for assigned applications. If you strive to help people live healthier lives by building your career with a leader in health care, this is the career for you! Optum Technology is where the best and the brightest work together to make positive change a reality. And, this is where you will do your life's best work.SM Primary Responsibilities: Manage application-specific production support processes Provide first level application support, coordinating the involvement of business and/or development resources in problem resolution as necessary Provide operational support to minimize dependency on development resources Lead OM team with problem triage, categorization (break/fix vs. enhancement), root cause analysis and ability to duplicate a problem Work with business partners to ensure appropriate prioritization for scheduled maintenance, including coordination of priorities across applications when required Coordinate business approval of production migrations (release entry framework) Provide leadership in critical issue resolution during war room process Facilitate the hand-off of new release functionality from the development team to the OM team Facilitate the gathering of business requirements to support OM activities as necessary Identify enhancements to improve supportability, operability or performance of applications (and develop supporting business cases for suggested enhancements) Collect, analyze and report SLA and OM metrics data (and take corrective actions as warranted) Resolve issues with application-level service performance Identify, sponsor and implement continuous improvement initiatives within the OM unit Manage a staff of direct and indirect resources for their assigned applications and manage established budgets and forecasts Participate in the budget setting process including justification of planned staffing levels Optimize the mix of resources to obtain maximum results at the lowest cost Manage the release calendar for all OM activity (code fixes and work orders) Ensure compliance with all Sarbanes-Oxley and other audit / security requirements Manage the proper level of OM engagement in development processes to ensure that new applications/functionality are supportable following transition to OM Participate in on-call responsibilities 24x7x365



IT SYSTEMS ANALYST - MINNETONKA, MN - BASKING RIDGE, NJ - HARTFORD, CT
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm) Primary Responsibilities: -Act as the liaison between Business and Systems Analysts, Developers and Project Management groups -Collaborate closely with product owners to define product requirements -Evaluate product requirements and prepare detailed functional and technical specifications that follow project guidelines. -Develop use cases and user stories that describe application flows -Perform analysis and define data mapping models, service contracts -Work closely with engineers and quality analysts to ensure requirements and design are understood and complete. -Re-engineer processes to deliver greater effectiveness and efficiency -Communicate design to all stakeholders -Mentor other Systems Analysts



IT SYSTEMS ANALYST - MINNETONKA, MN - BASKING RIDGE, NJ - HARTFORD, CT
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm) Primary Responsibilities: -Act as the liaison between Business and Systems Analysts, Developers and Project Management groups -Collaborate closely with product owners to define product requirements -Evaluate product requirements and prepare detailed functional and technical specifications that follow project guidelines. -Develop use cases and user stories that describe application flows -Perform analysis and define data mapping models, service contracts -Work closely with engineers and quality analysts to ensure requirements and design are understood and complete. -Re-engineer processes to deliver greater effectiveness and efficiency -Communicate design to all stakeholders -Mentor other Systems Analysts



NURSE PRACTITIONER - FT - OPTUM CAREPLUS (EVERCARE) - NEW HAVEN, BRIDGEPORT AND HARTFORD AREAS
Optum Care Plus (Evercare) is expanding and has a need for Nurse Practitioners in multiple locations throughout Connecticut. Improve Your Quality of Life While Helping Seniors! Evercare is now part of the OptumHealth division under the greater UnitedHealth Group. As an OptumHealth Nurse Practitioner (NP) you will provide primary care to your caseload of patients in long term care settings. This excellent opportunity affords a flexible autonomous role bringing enormous satisfaction in the care and comfort of our aging population. Additionally, you will build meaningful relationships with the residents and their families. Get better informed to determine your fit into this position. Click here to view the Realistic Job preview: Complex_Care_NP_RJP Click here to listen to our NPs describe their work at OptumHealth: Nurse Practitioner Video Key responsibilities of the NP include: Providing preventative and primary care for patients in assigned long term care facilities. Working with primary care physicians to provide the best care possible. Collaborating with the nursing staff and the patients' families An opportunity to learn palliative care is offered at Evercare Working with the facility's utilization review process What makes your clinical career greater with OptumHealth? You can improve the health of others and help heal the health care system. You can work with in an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere. Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. Keywords: nurse practitioner, Nurse Practitioner, Nurse practitioner, Optum, long term care Collaborate with nursing home RNs, primary care providers and broader CT team. New Haven, Wallingford; Waterbury; Bridgeport areas.



NURSE PRACTITIONER - FT - OPTUM CAREPLUS (EVERCARE) - NEW HAVEN, BRIDGEPORT AND HARTFORD AREAS
Optum Care Plus (Evercare) is expanding and has a need for Nurse Practitioners in multiple locations throughout Connecticut. Improve Your Quality of Life While Helping Seniors! Evercare is now part of the OptumHealth division under the greater UnitedHealth Group. As an OptumHealth Nurse Practitioner (NP) you will provide primary care to your caseload of patients in long term care settings. This excellent opportunity affords a flexible autonomous role bringing enormous satisfaction in the care and comfort of our aging population. Additionally, you will build meaningful relationships with the residents and their families. Get better informed to determine your fit into this position. Click here to view the Realistic Job preview: Complex_Care_NP_RJP Click here to listen to our NPs describe their work at OptumHealth: Nurse Practitioner Video Key responsibilities of the NP include: Providing preventative and primary care for patients in assigned long term care facilities. Working with primary care physicians to provide the best care possible. Collaborating with the nursing staff and the patients' families An opportunity to learn palliative care is offered at Evercare Working with the facility's utilization review process What makes your clinical career greater with OptumHealth? You can improve the health of others and help heal the health care system. You can work with in an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere. Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. Keywords: nurse practitioner, Nurse Practitioner, Nurse practitioner, Optum, long term care Collaborate with nursing home RNs, primary care providers and broader CT team. New Haven, Wallingford; Waterbury; Bridgeport areas.



NURSE PRACTITIONER - FT - OPTUM CAREPLUS (EVERCARE) - NEW HAVEN, BRIDGEPORT AND HARTFORD AREAS
Optum Care Plus (Evercare) is expanding and has a need for Nurse Practitioners in multiple locations throughout Connecticut. Improve Your Quality of Life While Helping Seniors! Evercare is now part of the OptumHealth division under the greater UnitedHealth Group. As an OptumHealth Nurse Practitioner (NP) you will provide primary care to your caseload of patients in long term care settings. This excellent opportunity affords a flexible autonomous role bringing enormous satisfaction in the care and comfort of our aging population. Additionally, you will build meaningful relationships with the residents and their families. Get better informed to determine your fit into this position. Click here to view the Realistic Job preview: Complex_Care_NP_RJP Click here to listen to our NPs describe their work at OptumHealth: Nurse Practitioner Video Key responsibilities of the NP include: Providing preventative and primary care for patients in assigned long term care facilities. Working with primary care physicians to provide the best care possible. Collaborating with the nursing staff and the patients' families An opportunity to learn palliative care is offered at Evercare Working with the facility's utilization review process What makes your clinical career greater with OptumHealth? You can improve the health of others and help heal the health care system. You can work with in an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere. Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. Keywords: nurse practitioner, Nurse Practitioner, Nurse practitioner, Optum, long term care Collaborate with nursing home RNs, primary care providers and broader CT team. New Haven, Wallingford; Waterbury; Bridgeport areas.



NURSE PRACTITIONER - FT - OPTUM CAREPLUS (EVERCARE) - NEW HAVEN, BRIDGEPORT AND HARTFORD AREAS
Optum Care Plus (Evercare) is expanding and has a need for Nurse Practitioners in multiple locations throughout Connecticut. Improve Your Quality of Life While Helping Seniors! Evercare is now part of the OptumHealth division under the greater UnitedHealth Group. As an OptumHealth Nurse Practitioner (NP) you will provide primary care to your caseload of patients in long term care settings. This excellent opportunity affords a flexible autonomous role bringing enormous satisfaction in the care and comfort of our aging population. Additionally, you will build meaningful relationships with the residents and their families. Get better informed to determine your fit into this position. Click here to view the Realistic Job preview: Complex_Care_NP_RJP Click here to listen to our NPs describe their work at OptumHealth: Nurse Practitioner Video Key responsibilities of the NP include: Providing preventative and primary care for patients in assigned long term care facilities. Working with primary care physicians to provide the best care possible. Collaborating with the nursing staff and the patients' families An opportunity to learn palliative care is offered at Evercare Working with the facility's utilization review process What makes your clinical career greater with OptumHealth? You can improve the health of others and help heal the health care system. You can work with in an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere. Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. Keywords: nurse practitioner, Nurse Practitioner, Nurse practitioner, Optum, long term care Collaborate with nursing home RNs, primary care providers and broader CT team. New Haven, Wallingford; Waterbury; Bridgeport areas.



BILINGUAL (SPANISH/ENGLISH) CUSTOMER SERVICE ADVOCATE - SUGAR LAND, TX
You want more challenge. You want more opportunity. You're looking for that chance to connect more with the customers you support. UnitedHealth Group Customer Care Centers are home to a team focused on identifying and exceeding our customer's expectations by building strong relationships. We're always finding ways to improve our service experience and need thoughtful and considerate people like you to help us do this. In turn, we provide support, training and development to ensure you succeed in your role. Isn't it time for you to discover how we can help support your career goals? The role of a Bilingual (Spanish/English) Customer Service Advocate is to serve as a compassionate and trusted advisor by providing phone support to individuals who are enrolled in our health plans. Using active listening skills to perceive our customer's needs, answer questions, resolve issues, or helping them enroll in and/or select a health plan. This means building rapport, developing and maintaining a productive relationship and interactions with all callers while providing consultation and education on their benefits. A key requirement of this role is to deliver an exceptional experience to between 50 to 70 callers per day, in a compassionate manner - always remembering that there is a real person on the other end of the phone who is looking for help, guidance, and support. To learn even more about this position, hear from our Customer Service Advocates. Click here to watch a short video about the job. (Note: these videos are labeled with our internal job title of Health Advisor) Responsibilities: Demonstrate outstanding service to identify the source of the issue and work to resolve customer service inquires and issues in a timely and professional manner, related to: Medical benefits, eligibility and claims Financial spending accounts Pharmacy benefits, eligibility and claims Correspondence requests Help guide and educate customers about the fundamentals and benefits of consumer-driven health care topics such as: Managing their health and well-being, selecting the best benefit plan options Maximizing the value of their health plan benefits Choosing a quality care provider Enrolling in specialized care programs Intervene with care providers (doctor's offices) on behalf of the customer to assist with appointment scheduling or connect with internal specialists for assistance when needed Assist customers in navigating myuhc.com and other UnitedHealth Group websites and encourage and reassure them to become self-sufficient Own problem through to resolution on behalf of the customer in real time or through comprehensive and timely follow-up with the member Research complex issues across multiple databases and work with support resources to resolve customer issues and/or partner with others to resolve escalated issues Provide education and status on previously submitted pre-authorizations or pre-determination requests



MEDICAL ASSISTANT
The successful Medical Assistant candidate will be part of a team dedicated to improving the delivery and quality of health care that is patient-centered, safe and effective in a fast-paced environment. Learn more about Optum Clinics at: http://www.optumclinic.com/ We expect our Medical Assistants to be a jack of all trade. They will be responsible for completing vitals and blood draws. The Medical Assistant will also assist with lab testing, x-rays, and front desk tasks as needed. The responsibilities will be based on education, experience, appropriate training, and will only be permitted to the level of the medical assistant's capability. Primary Responsibilities: Reports to the clinic manager. Accurately collect and record patient data including information about the reason they are presenting to the facility and previous medical conditions Take vital signs such as pulse, respiration, blood pressure, weight and temperature and documents all information in the patient's chart Preparing patients for examinations Keeps exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilizations as required. Collect and prepare laboratory specimens Preparing and administering injections/vaccinations Gives instructions to patients as instructed by physician or physician assistant. Assists physician and physician assistant in exam rooms with minor procedures. Performs basic x-rays and EKGs Provide excellent customer service All other duties as assigned by clinical manager



RECRUITER/SALES MANAGEMENT TRAINEE
Who are we? TEKsystems ® Inc. is a leading provider of strategic IT staffing and Global Services for 82% of the Fortune 500. Ranked #1 in the industry by IT Services Business Report for 11 consecutive years, we are the nation?s largest IT staffing firm. We leverage our core competencies to offer a wide array of IT services. As a division of our parent company, Allegis Group, TEKsystems ® has over 100 offices throughout the United States, Canada and Europe. A three billion dollar company, our best-in-class staffing and project delivery processes, coupled with the core values that guide our company culture, fuel our success. Why us? TEKsystems ® offers great opportunities for advancement, personal and professional growth, and unlimited earning potential. IT markets are outperforming the rest of economy, and we are growing at a rapid pace. TEKsystems ® seeks professional individuals with competitive spirit, drive, team mentality, courage and commitment, who have demonstrated perseverance, and are looking to build a long term career in a sales driven environment. Benefits of joining our team include: ? Growth potential within the organization including a defined career path for sales professionals ? Thorough training on recruiting and sales with a concentration on the IT industry (no previous IT knowledge necessary) ? Opportunities for continued education and education assistance ? Dynamic and diverse culture with a team-oriented environment ? Unlimited earning potential, including a competitive base salary and uncapped commission structure Job Duties Include: ? Develop recruiting strategies designed to identify qualified candidates through various recruiting tools ? Match candidates? strengths with clients? requirements by evaluating, screening, and interviewing candidates. ? Negotiate wages, terms and conditions of employment with candidates, and gain a commitment from candidates for current and future job requirements. ? Complete necessary pre-employment processes including reference checks and background/drug tests. ? Manage contract employees while on assignment. Assess and investigate contractor related problems, and administer performance counseling, coaching, and disciplinary measures when necessary. ? Work with Account Managers to identify top accounts, target skill sets, key market segments, and assess clients? staffing requirements. ? Communicate effectively with others in order to create a productive and diverse environment. ? Communicate with peers by sharing recruiting ?best practices? and providing accurate, thorough documentation on applicant tracking systems or other documentation tools. ? Maintain relationships with industry contacts to provide exemplary customer service, gain industry knowledge, and obtain referrals and sales leads.



HVAC SERVICE TECH
Source Refrigeration & HVAC is one of the largest and fastest growing providers of commercial refrigeration, HVAC, and energy management construction and service in the western United States, comprised of 33 branches. Our valued and dedicated employees are at the heart of our continued growth and success.We are proud to be leading a company that has a distinguished history and at the same time we have a real enthusiasm and excitement for what the future holds. In the next few years Source will be moving into new refrigeration and HVAC markets and refining its existing ones. Job Duties: Troubleshoot and diagnose commercial HVAC units at our customers's sites. Service commercial HVAC; Change compressors, fans and reclaim refrigerant. Have experience working with commercial rooftop and air package units as well as rack air condition units.



SUPERVISOR, OPERATIONS / 2ND SHIFT / SHIPPING (5448-284)



CONCEPTUAL COPYWRITER (035EIG220)
Endurance International Group is dedicated to helping small- and medium-sized business owners navigate their online journey - by providing cloud presence solutions, online resources & security and business applications. We believe that every business, anywhere in the world, has the right to an established presence on the web. And it is our mission to make this happen.Since 1997, we have been partnering with small business owners to become a leading provider of web presence solutions and back-end technologies. With approximately 2,500 employees, across 14 offices worldwide, Endurance is able to efficiently serve our global community of over 3 million subscribers on a 24x7 basis. We strive to provide outstanding service, uptime and performance. Our customer loyalty scores, among some of the highest in the industry, prove our commitment to this.We power some of the industry?s leading brands, including Bluehost, HostGator, Domain.com and iPage. We leverage the value of our brands to provide high-impact solutions to delight customers. Working at Endurance means you are a part of a team committed to helping small business owners on their trajectory. Are you ready? The opportunity is now. Summary: Do you love writing? Are you passionate about helping small businesses succeed online? Are you a copywriter who thrives on building a meaningful dialog between brands and their customers? You may be the right copywriter to join our talented creative team at Endurance International Group, a leader in online presence solutions for small businesses. Plus you?ll enjoy an environment fit for a creative professional--ping-pong tournaments, guitar hero events and free catered lunch every day. The role: The copywriter will work within the creative group to help conceptualize campaigns and write copy across digital channels. You should love collaborating with team on the next greatest idea and then translate that into the brand?s voice with heavy focus on calls-to-action that generate results. In additional to promotional copy, you?ll also be writing for the online user-experience and have input on interface language. Overall, you will be working with the Creative Director to shape the voice of the many brands we own, optimize conversion, and create an engaging user experience. What you will do: Write compelling promotional copy for web pages, landing pages, interstitials, email campaigns, presentations, and more Write user-friendly copy and provide copy insight on user-experience projects Love writing for multiple brands, and helping shape each brand?s voice Proof-reading and copy-editing assets from external resources Position products for different target markets and enable the customer to see products from fresh perspectives Develop a deep understanding of the customer base Deliver projects and communications on time and ?on brand." Continually research and incorporate best practices for consumer and B-to-B direct marketing Knowledge of crafting SEO-friendly content/keywords a plus



INBOUND SALES REPRESENTATIVE-FULL TIME
PRIMARY OBJECTIVE OF POSITION: To perform inbound sales and related activities in a professional, courteous, reliable, attentive, honest and results-oriented manner utilizing multiple forms of communication (telephone, e-mail, voicemail, fax, live chat). MAJOR AREAS OF ACCOUNTABILITY: Handles inbound customer inquiries (telephone, e-mail, voicemail, fax, live chat), assists all customers, identifies their needs and provides knowledgeable assistance to help customers select the correct products to serve these needs. Promotes the Company?s reliability, its service programs and advantages of the Company?s products and new product promotions in order to seek opportunities to make add-on sales and increase Company revenue. Consults on and accepts phone orders and verifies all order information for accuracy which includes customer information, payment methods and related information, shipping information for inventory status, special instructions if required and order status to ensure prompt delivery for complete customer satisfaction. Notifies customer of any delays as needed. Follows guidelines and procedures for establishing Power Card accounts. Checks order status in the computer to assist customers inquiring about their orders, researches and resolves customer issues as needed or forwards inquires on to other appropriate Company personnel. Recommends enhancements to procedure related order management, on-line functionality and product information to supervisor. Also, recommends qualified customers to supervisor to potentially receive wholesale pricing. Participates in all events such as sales meetings or trade shows as determined by the management team. Remains informed on all new and existing products carried by the Company by studying Company catalogs, reading Company product memos and sales marketing notes, vendor bulletins, announcements, other appropriate material and attending seminars as needed. Handles all types of customer correspondence in a professional and efficient manner. Takes the initiative to remain informed of the Company?s overall mission utilizing input from our customers and awareness of competitors offers. Keeps management team informed of important developments, potential problems and related information necessary for effective management. Performs related work as apparent or assigned.



SUBSTANCE ABUSE COUNSELOR-MOBILE



NURSING HOME ADMINISTRATOR IN TRAINING PROGRAM - AIT
Prestige Care is searching for compassionate and dedicated applicants for our 2014 Administrator In Training (AIT)program. The primary responsibility of an Administrator-In-Training (AIT) is working with a licensed Nursing Home Administrator side-by-side to learn the daily operation of the facility in a professional manner ensuring effective and efficient operation of the building and maintaining the highest level of care to residents in accordance with regulatory standards. Job Responsibilities 1. Exercises ethical and sound leadership decision with the help of the assigned administrator. Delegates responsibility to appropriate staff in order to carry out the work of the facility and holds department heads accountable for the performance of their respective departments as assigned by the administrator. 2. Works with the director of nursing services to gain knowledge of the services of the nursing department and help plan, implement, and evaluate services to maximize resident quality of life and quality of care with the integration of resident rights with all aspects of resident care. 3. Gains an up to date understanding of applicable federal, state, and local standards and regulations that affect the operations of the facility, services to the residents and employees. 4. Works with the health care team to identify resident care goals in order to assure that adequate resources, environments, and services are provided to residents, meeting regularly with health care team to assure highest practicable care is being delivered. 5. Ensures residents? dignity and right to privacy and that residents are free from sexual abuse, physical abuse, mental abuse, corporal punishment, exploitation, neglect and involuntary seclusion. 6. Works with the administrator and management team to ensure that personnel are present in number and ability to attain or maintain the highest practicable level of physical, mental, and psychosocial well being for each resident that meets the state and federal regulations. 7. Gains an understanding of written personnel policies and procedures to assure procedures are followed in recruitment, hiring, employment and termination of staff and are in compliance with governmental entities, laws and regulations. HR 2 August 2008 8. Maintains safety rules and procedures that incorporate federal regulations and OSHA requirements to ensure employee health and safety. 9. Works with administrator in reviewing the overall building budget, holding each department accountable to their specific budget, while ensuring conformance with standards of quality care. 10. Adheres to the fire, emergency and disaster plans of the facility and ensures the safety and welfare of residents, staff, and property. 11. Ensures that all the facility?s programs, policies and procedures are followed to fulfill administrative responsibility and professional responsibility. 12. Perform other related duties as assigned.



BUSINESS INTELLIGENCE DEVELOPER



SOCIAL WORKER
CCS?s Philosophy CCS?s philosophy is based on the Five H?s - qualities we value in all our team members. The5 H?s are the foundation of how we do business ? with our clients, our patients, and our teammates. ? HUNGER - We have the fire to learn, teach, and grow. We encourage each other and ourselves. Teamwork helps everyone reach their goals from the smallest unit to the company as a whole. ? HONESTY - We uphold the highest level of integrity in all our dealings with each other, with clients, and with our patients. Everyone is treated with respect and dignity. ? HARDWORKING - We are willing to outwork and out-think the competition so we remain constant in placing our customers first. We strive for quality in everything we do. ? HUMILITY - No matter how much success we achieve it?s important to remember not to lose our identity. We maintain our loyalty to our community by being good citizens in the areas that we live and work. ? HUMOR - Given the amount of time we put towards our work it is important to have a sense of humor. This allows us to remain passionate and enjoy our work. Job Purpose: ? Provision of a wide variety of direct clinical behavioral health services to a diverse population of women residing in a correctional facility ? Provision of case consultation to facility health services unit personnel ? Serve as a contributing member of the Health Services Unit team and the facility-wide multidisciplinary team ? Serve as an interface between the community and the correctional facility ? Flexible hours are available and may be required Essential Functions: ? Provision of direct behavioral health clinical services to female inmates ? Provision of individual therapeutic counseling ? Provision of psycho-educational groups ? Education and support programming for individuals and groups ? Provision of consultative services to site or statewide reentry planning team ? Active participation in HSU and facility-wide/multidisciplinary treatment teams ? Patient navigation from intake to release/reentry ? Assist patients through individual counseling and group educational activities to develop strength based approaches to problem solving ? Advocacy for patients in obtaining necessary resources to assist then in achieving realistic goals ? Provide outreach and service coordination for patients reentering the community ? Submission of statistical and other reports as requested by the HSA or DBH ? Application of principles of critical thinking to a variety of situations ? Identification of inmates with co-occurring disorders and referral to appropriate onsite or community resources as needed for assessment and treatment *** ? Assist patients in adjustment to incarceration through a combination of orientation processes using individual didactic and educational group work ? Responsible to maintain confidentiality of inmate information in accordance with State law, the Facility/Unit policy, and the standards of the National Association of Social Workers, the National Commission on Correctional Health Care and the American Correctional Association ? Maintain accountability for services provided through appropriate documentation and participation in Quality Improvement Program ? Must be able to apply principles of critical thinking to a variety of practical and emergent situations and accurately follow standardized procedures that may call for deviations.



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